Cannot upgrade WebMO 19 to WebMO 20 on Google Cloud server

[dwheeler]

As the subject says, I have WebMO 19 installed on a Google Cloud server. I tried to download the sitc file and run the installer with

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install --upgrade-webmo

When I do this, the script outputs

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Unidentified Cloud Vendor! Exiting.

I was able to install version 19 on this server; why is v.20 throwing errors?

[schmidt]

This is an excellent question. We'll take a look at what is going on. In the meantime, you can easily manually upgrade your WebMO install to WebMO 20 using the same instructions as used to upgrade the Cloud install to Pro/Enterprise. Those instructions are found in this link:

https://www.webmo.net/support/sitcGCP.html

[polik]

When upgrading WebMO with the Server In The Cloud (sitc) script, one must run the script as the sudo-capable system user, not as the regular webmo user. By contrast, when upgrading manually, one would perform the upgrade as the regular webmo system user.

Also, one should not delete and re-install the sitc script. Sitc keeps track of past performed actions, which would be lost if the script directory is deleted.

Thanks for the question. We have updated our documentation to be more clear about these procedures!